Where does my order ship from?

Orders ship from our family-owned shop in Ypsilanti, Michigan, to customers throughout the United States.

How are shipping costs calculated?

Shipping times and costs are calculated at checkout based on your delivery address and selected service.

What if my order arrives damaged?

Please contact us promptly if your order arrives damaged, incorrect, or missing items so we can help.

Can I return an unused product?

For return eligibility, packaging and product condition requirements, please review our current returns policy before sending anything back.

How should dye supplies be stored?

Dyes, mordants, and soap-making materials should remain sealed, dry, clearly labeled, and stored according to product guidance.