Effective Date: September 20, 2026

The Dye Store respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect when you visit TheDyeStore.com, make a purchase, create an account, contact us, or otherwise interact with our website, and how that information may be used and shared.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide to us, including your name, billing address, shipping address, email address, telephone number, account information, order details, customer-service communications, and other information you provide when placing an order or contacting us.

When you create an account, we may maintain information associated with that account, including your contact information, order history and account credentials. When you place an order, information may include the products ordered, order date, name, email address, telephone number, billing and shipping addresses and information identifying the payment method used.

Payment Information

We use third-party payment processors to process transactions. Depending on the payment option selected at checkout, information necessary to process your transaction may be provided to a payment processor through Authorize.net. This may include your name, billing information, contact information, transaction amount and other information necessary to authorize, process, prevent fraud involving, or support the transaction.

Payment processors handle payment information according to their own privacy policies and security practices. The Dye Store does not intentionally store complete credit-card numbers or card security codes in its WooCommerce database.

How We Use Your Information

We may use personal information to process and fulfill orders; collect payment; calculate taxes and shipping; communicate about orders; provide customer service; create and maintain customer accounts; process returns, refunds or disputes; detect and prevent fraud or misuse; maintain and improve our website; troubleshoot technical issues; maintain business and transaction records; comply with legal, tax, accounting and regulatory obligations; and, where permitted, send communications you have requested or agreed to receive.

We limit our use of personal information to legitimate business purposes and other purposes permitted by applicable law.

Shipping and Order Fulfillment

When necessary to fulfill an order, we may provide shipping-related information to postal services, carriers, fulfillment providers or related service providers. This may include your name, shipping address, contact information, package information and other information reasonably necessary to deliver and track an order.

Cookies and Similar Technologies

TheDyeStore.com uses cookies and similar technologies necessary to operate the website and online store. These technologies may be used to maintain shopping carts and checkout sessions, keep customers signed in, remember preferences, provide security, prevent fraud, measure website performance and maintain essential website functionality.

WooCommerce uses essential cookies to provide shopping-cart and session functionality. Your browser may allow you to block or delete cookies. Blocking essential cookies may prevent portions of the store, including the shopping cart, customer account or checkout, from functioning properly.

Website, Hosting and Service Providers

We use third-party companies and technologies to operate our business and website. These may include website hosting, WordPress and WooCommerce services, payment processors, postal and shipping services, tax services, email-delivery providers, security and fraud-prevention services, website-performance services and other technical providers.

These providers may receive or process information when reasonably necessary to provide their services to us. We do not authorize service providers to use customer information for unrelated purposes merely because they process information on our behalf.

Email and Communications

If you contact us, place an order or maintain an account, we may send transactional or service-related communications concerning your order, account, payment, shipping, customer-service request, security or changes affecting our services.

If you separately subscribe to promotional or marketing communications, we may also use your email address to send those communications. You may unsubscribe from promotional emails using the unsubscribe mechanism provided in those messages. Unsubscribing from marketing does not prevent us from sending necessary transactional communications concerning an order or account.

Information We Do Not Sell

The Dye Store does not sell customers’ personal information for money.

We may disclose information to service providers and business partners when necessary to operate our store, process transactions, ship orders, provide services, maintain security or comply with law. Such operational disclosures are different from selling a customer list.

Information Collected Automatically

When you visit our website, our website, hosting environment and service providers may automatically receive technical information such as your IP address, browser type, device type, operating system, referring pages, pages visited, timestamps and other diagnostic or security information.

We may use this information to operate and secure the website, detect abuse, diagnose technical problems and understand website performance.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining appropriate business and transaction records, preventing fraud and satisfying legal, accounting and tax obligations.

Different types of information may be retained for different periods. Information associated with completed transactions may need to be retained even after an account is closed or a privacy request is made when retention is reasonably necessary to satisfy legal, tax, accounting, fraud-prevention, dispute-resolution or other legitimate obligations.

Data Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, disclosure, alteration or destruction.

Our website uses encrypted HTTPS connections, and payment transactions are processed through third-party payment services rather than intentionally storing complete payment-card credentials in our WooCommerce database.

No website, electronic transmission or storage system can be guaranteed to be completely secure. Customers should therefore use unique passwords and take reasonable precautions to protect their account credentials.

Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding personal information we maintain about you. You may contact us to request access to personal information associated with you, request correction of inaccurate information, request deletion or anonymization where applicable, ask questions about our privacy practices, or unsubscribe from promotional communications.

Certain information may need to be retained when required or permitted for legal, tax, accounting, fraud-prevention, transaction or dispute-resolution purposes.

Children’s Privacy

The Dye Store is intended for a general audience and is not directed toward children under 13. We do not knowingly seek to collect personal information directly from children under 13. If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we may delete that information as appropriate.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. The Dye Store does not control the privacy practices of independent third-party websites. Information you provide directly to another website or service is governed by that provider’s privacy policy and terms.

Legal Requirements and Protection of Rights

We may disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas or other lawful requests. We may also use or disclose information when reasonably necessary to investigate fraud, protect the security of our website, enforce our agreements, protect our customers, or protect the rights, property and safety of The Dye Store and others.

Business Transfers

If The Dye Store undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, information maintained as part of the business may be transferred as part of that transaction, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers or legal obligations. When we make changes, we will update the effective date shown at the top of this page. Material changes may also be communicated through the website or other appropriate means.

Contact Us

Questions or requests concerning this Privacy Policy or personal information can be submitted through The Dye Store’s Contact & Care page.

The Dye Store
Michigan, United States
TheDyeStore.com